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  1. Loopon
  2. How to work with feedback
  3. Best practices - OTA Connections

Best practices - OTA Connections

  • Responding correctly to online reviews ('Reply from Hotel to Guest')
  • How to ensure we have responded to all online reviews from the last 30 days (quality check your online Response Rate)
  • Feedback Tab - Overview
  • Review Site Connections
  • Responding to negative feedback
  • Reply button is greyed for a review
  • Review Deletion Policy in Loopon
  • Responding to Booking.com reviews
  • Sending survey invitations through Booking.com
  • Responses to Expedia guests
  • Checkout-date for Tripadvisor reviews
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