The Result Matrix shows an overview of scores and statistics on all areas on the Loopon questionnaire for the chosen time period compared to the exact same time period one year ago. Like the Management Overview this report can be used for strategic planning and evaluation and is very useful for comparing hotels within a hotel chain / group.
The included hotels will be shown on the vertical axis. The answer frequency and all questions from the questionnaire will be shown on the horizontal axis.
The blue columns represent the score for the currently selected time period. The black columns represent the score on each area the for the same time period, but one year earlier.
Benchmark Matrix (Individual Venues)
Benchmark matrix works exactly the same way but will show you the results for your individual venues, even if you're part of a hotel chain / group. It shows your score for the selected time period compared to the exact same time period one year ago.